Privacy Policy

Effective August 6, 2026

Retold is made by Zossoz, Inc. ("Zossoz," "we," "us"). Retold exists to hold your family's most personal recordings, so it is built on a simple rule: your stories are yours, and we never see them.

The short version

• Retold has no account and no sign-up.
• We operate no servers and collect no personal data.
• Recordings and transcripts live on your device, with optional backup to your own iCloud.
• Transcription and AI features run entirely on your device.
• No ads, no analytics, no tracking, no data sales. Ever.

What Retold stores, and where

Your recordings, transcripts, storyteller profiles, book layouts, and settings are stored locally on your device. If you enable iCloud backup, the same files are mirrored to your personal iCloud storage under your own Apple ID, governed by Apple's security and privacy terms. Nothing is ever sent to Zossoz — we have no servers to send it to.

Microphone

Retold asks for microphone access for one purpose: recording the stories you choose to record. Audio is captured only while you are actively recording and is saved only to your archive.

Transcription and on-device intelligence

Speech-to-text runs on your device using Apple's speech technology or, optionally, open-source models you can download in the app. Optional features like suggested titles, follow-up questions, and the people-and-places index also run entirely on device. The words in your recordings are never transmitted to Zossoz or to any third party by Retold.

If you choose to download an optional transcription or intelligence model, your device fetches the model file from its public host (for example, Hugging Face). That download sends no personal data — it is the same as downloading a file in a browser — and everything the model does afterward happens offline on your device.

Sharing and export

Stories, books, and archives leave the app only when you explicitly share or export them — by AirDrop, Messages, printing, or the encrypted safe copy. You choose every recipient; Retold never shares anything on its own.

The safe copy

The succession feature creates an encrypted archive (AES-256) locked by a passphrase you choose. Only someone with that passphrase can open it. Zossoz cannot decrypt it and cannot recover it if the passphrase is lost — keep it somewhere safe.

What we don't do

• No analytics or tracking SDKs of any kind.
• No advertising, and no data sales — we have nothing to sell.
• No collection of names, emails, contacts, locations, or identifiers.

Children

Retold is not directed at children under 13 and, consistent with the rest of this policy, collects no personal information from anyone.

Deleting your data

Delete individual stories or storytellers in the app at any time. Deleting the app removes all locally stored data. If iCloud backup is enabled, you can remove Retold's data in iOS Settings → your name → iCloud.

Changes to this policy

If Retold's behavior ever changes in a way that affects your privacy, we will update this policy and note the new effective date above before the change ships.

Contact us

Zossoz, Inc.
Email: privacy@zossoz.com
Phone: (305) 788-2174